Artificial Intelligence in HR functions : A Smart Technology

 



What is Artificial Intelligence?

 

Artificial Intelligence (AI) enables machines to think like humans (Barboza, 2019).



AI in HR Functions


·      Streamline multiple process to bring forth efficiency & accuracy 

·      Self service transactions

·      Recruiting 

·      Talent acquisition

·      Performance appraisal

·      Cognitive supporting & decision making 

·      Payroll 

·      Reporting 

·      Access Policies and procedures 

 

(Ahmed, 2018).




Advantages & disadvantages of AI in HR 

 

Advantages 


·      Sophisticated solution excels at recognize the patterns 

·      Planning and adapting in ways that mimic human intelligence

·      Faster, tireless and highly effective

·      From scheduling meetings to training the employees, AI technology streamlines basic organizational processes 

·      Eliminates the chance of human error

·      It excels at tasks that rely on data processing and pattern recognition and complete the primary reason to implement any form of AI is to amplify employees overall experience.

·      Elevates the company’s productivity and decreases the operational costs

·      Create an automation work groups 

·      Available 24x7

·      New Inventions 

 

 

Disadvantages 

 

·      High cost 

·      Making human lazy 

·      Increase unemployment

·      Labour turnover 

·      No empathy at workplace

·      Lacking out of the box thinking 

 

(Kumar, 2019).

 


AI in Google HR functions 

 

·      AI can meaningfully improve people’s lives at work

·      Finding the right balance is key to achieving the best outcome

·      Best used to anticipate and provide relevant data

·      Time saving 

·      Reducing the need to spend human hours on repetitive & mundane tasks

 

(Donaldson, 2019).

 

 

AI in Srilankan Companies HR functions 

 

Cemex Srilanka HRM launched its latest AI powered chatbot, this enables the HR team to have time to do more of the human side of HR such as strategies  plan, recruit and manage talent. 




Source : https://www.cemexhrm.com/m-aida-hr-chat-bot


Conclusion 

 

A more productive and efficient model at workplace begins when HR leaders implement numerous layers of AI to deliver more value to their organizations which helps them solving critical challenges. 


References 


Ahmed, O., 2018. Artificial Intelligence in HR. International Journal of Research and Analytical Reviews, 5(4), pp. 971-978.

 

Kumar, S., 2019. Towards data science. [Online] 
Available at: https://towardsdatascience.com/advantages-and-disadvantages-of-artificial-intelligence-182a5ef6588c
[Accessed 11 December 2020].

 

Donaldson, C., 2019. Inside HR. [Online] 
Available at: https://www.insidehr.com.au/google-ai-employee-experience/
[Accessed 11 December 2020].

 

Barboza, C., 2019. Artificial Intelligence and HR: The New Wave of Technology. Journal of Advances in Social Science and humanities, 5(4), pp. 715-720.

 


Comments

  1. TharangaNDecember 10, 2020 at 10:22 PM

    AI is a best way to conduct meeting and training during the present pendamic situation in country to enhance employee knowledge and skills. It will deliver more value to organization. Properly explained. Thanks.

    ReplyDelete
  2. PALITHADecember 11, 2020 at 8:03 AM

    Artificial intelligence is been one of the topic nowadays taking in every where ,i think it has the advantage same as well disadvantages.my point is that ,taking the advantage and dis advantage of this same time we must concern on the development of the human capabilities and the knowledge that want to work in modern context any how one day this technology will apply to the any organization but in that time if we did not improve our employ ability to face this task and meet the expectoration then we have to face so many difficulty's.

    ReplyDelete
  3. Dhanushka DharmasooriyaDecember 11, 2020 at 9:08 AM

    In my opinion, it is not appropriate for institutions in a developing country like ours to fully integrate artificial intelligence. The reason is that it costs a lot of money and it causes many people to lose their jobs. It will further worsen the economic situation of the country and greatly affect the future of the country. Artificial intelligence is more important for a developed country than a third world country like ours. This is just my opinion only.

    ReplyDelete
  4. Lakshan GanegodaDecember 11, 2020 at 12:41 PM

    Aligning with current situations and in order to make the competitive advantage, organizations should focus more on digitalization and AI. Even though HR function requires more human involvement, organizations can be benefitted through the use of AI in their functions to support quick decision making and forecasting.

    ReplyDelete
  5. RswanDecember 11, 2020 at 6:32 PM

    My favorite subject I concur together with your subject understanding basic challenges in fundamental objective for the organization day by day expanding the unsolved issue so great reply A.I

    ReplyDelete
  6. Pasan WijesekaraDecember 11, 2020 at 10:48 PM

    Artificial intelligence is a good move in global contest but when it comes to local business there is a definite argument. Moreover in relation with the industries i work (tea plantations) role of AI remain in question mark.

    ReplyDelete
  7. Gayan MBADecember 11, 2020 at 11:27 PM

    This topic is for-reaching and highly important 👍 welldone

    ReplyDelete
  8. Hemanthi Maheshika AbeysekaraDecember 12, 2020 at 12:47 AM

    In my opinion, will AI do exact what human do in Human Recourse Management? It is true that AI has lot of advantages but machines are unable to think out of the box. There are instances where we have to come 'out of the box' and find solutions. In that scenario, AI will be failed. Specially when recruiting employees, AI could analyze only the paper qualifications. It wont be recognize the capacity and capability of candidate.

    ReplyDelete
  9. M. R. M NishakDecember 12, 2020 at 5:25 AM

    At a high level, artificial intelligence (AI) is a technology that allows computers to learn from and make or recommend actions based on previously collected data. In terms of human resources management, artificial intelligence can be applied in many different ways to streamline processes and improve efficiency. Good detail essay

    ReplyDelete
  10. NafeesDecember 12, 2020 at 7:28 AM

    With many complications, a serious threat will be created as in unemployment. Hence it will be suitable to evaluate and implement only in key areas

    ReplyDelete
    Replies
    1. Shiyam December 12, 2020 at 10:24 AM

      I agree on this point, AI main disadvantage is unemployment.

      Delete
  11. SathiyanDecember 13, 2020 at 9:50 AM

    AI tools are more useful for the owner's view but on the other hand this will be a route cause to reduce number of employees, some time this may be a reason for job dissatisfaction. Other words in the present scenario AI tools are highly demanded by the organization's top management. You delivered in a discipline way.

    ReplyDelete

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